Geraldine Becher from Parma, OH United States
I feel that since the crank was suppose to be in the box we bought, we shouldn't have been charged for it. The box was completely sealed. Never opened. On the bright side, we are happy with the Awning and it is nice that we can buy a new cover when it wears out.The person I spoke to was nice. That's why it got 4 stars instead of 1.
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